We help you achieve the health and quality of life benefits of CPAP treatment

Our business is not just about helping you buy the right CPAP machine. We provide the guidance and support you need to adapt to CPAP treatment as prescribed by your doctor.

Featured products

We choose the best products to ensure successful long-term treatment.

We help change lives through effective CPAP treatment

Our business is centred around your long-term treatment success. 

Your steps to success

Understand

Be informed, be realistic
and remain motivated.

Learn

Learn how to use your quality CPAP
machine paired with the right mask.

Persevere

Keep adapting and stay determined
to remain on CPAP treatment.

Realistic
Understand

Be informed, be realistic
and remain motivated.

What do our customers think?

Chalice 1

Wow! What a strange journey this has been. Finding out that I have sleep apnea was quite a surprise. I didn't know what this really meant or how it affected my health until you explained.

I cannot put into words the gratitude I feel towards you. You were so patient with me, explaining everything until I had a clear picture and understanding. You fought for me when my Medical Aid was no help at all.

Chalice, February 2021 (1)
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Chat to us about your CPAP treatment

We are passionate about helping you achieve long-term
CPAP use and sustainable health benefits.

CPAP has changed my life:

And that’s after I initially gave it up 10 years ago. From being an extremely healthy and fit individual, my health steadily declined, frequent visits to the toilet nightly, repeated flu and sore throat afflictions, and then late-onset asthma. High and low blood pressure issues followed. It was realised the undergoing problem was sleep apnoea. No surprise. Just read up on the symptoms. But even the doctors conceded their patients had difficulties with the machine, as I previously had, and ended up with the equipment discarded in a closet.

I was then put in touch with a CPAP agent (Allison Clarke, Customer Support Manager for Ventmed Africa), a professional who really knows her job. Unlike my previous ineffective experience, she thoroughly explained to me how the apparatus functioned, and the all-important aspect of a full-face mask (nose and mouth) for which I was measured so that it would fit well. She motivated me in a realistic way, with no exaggerated promises or fake claims, emphasising that it could take 6-12 weeks to become thoroughly accustomed to it. I experienced that Eureka moment with that very first night of eight hours uninterrupted sleep for the first time in a decade. No dry throat that very first morning and since – three months later – I am feeling so much better.

Despite that first outstanding night I have experienced some lesser nights but average out at six to seven hours decent sleep with a single toilet interruption most nights. My health has decidedly improved. My doctor remarks that my colour has a healthy glow. Computer readings from the small card inside the CPAP machine (not pointed out to me ten years back) attest to the fact that I have used it for an average of 6-7 hours nightly, and among other factors that my sleep apnoea episodes which were in the 70s per night have significantly reduced often to below 5, which is regarded as excellent.  Allison Clarke credits me with the improvement saying that the key factor is that I have persevered with the mask and persevered with its use.

I respectfully disagree. The secret has been in the professional manner in which she has managed and motivated me for which she has my greatest appreciation. The correct mask is the key, and getting used to it – in which she has brilliantly managed, supported and guided me. Six to twelve weeks might sound long but, like any new instrument, knowledge of what it is all about, coupled with determination and getting used to it makes all the difference. Initially donning the mask feels strange and somewhat uncomfortable at first. There is a tendency to fiddle with it. However, as you become accustomed to it, and settle into the new bed-time routine things settle down and by three months of progress it all becomes second nature. This is a life changer. My mask is my guardian angel. Thank you, Allison. You have given me a new lease of life.

Ronnie Kasrils, Johannesburg (aged 81), 26 March 2020

Added 26 June 2020:

I am prepared that my testimonial be used unaltered and with my name and personal details included, for the simple reason that I wish other apnoea sufferers to benefit from my experience.

PS: Writing six months later I can state that the benefits continue along those very lines I have written. With the Covid-19 pandemic having emerged I thank my lucky stars for the improved health I have been experiencing. In these past months my physical strength and activity has re-emerged, and I have been taking a brisk 45-minute daily walk which I could not have managed before. This has helped me reduce weight as well, which obviously is greatly beneficial.

My CPAP is a lifesaver:

For many years I had no energy, woke up a lot in the middle of the night, not really knowing what woke me. I battled to get out of bed every morning and I definitely would have stayed in bed the whole day if I didn’t have a job and responsibilities. I never had the energy to go out with friends or wanted friends to visit. I was overweight and anaemic, so I blamed the constant tiredness, depression and irritability on my weight and low iron levels. 

When I was eventually diagnosed with obstructive sleep apnoea, I had no idea what that really meant and when my doctor started talking about a machine that I urgently needed, my head started spinning. I was sent up and down for tests and sleep studies and I was in such a panic, confused and very stressed. Then, in all the chaos and confusion, I had a call with Allison Clarke at Ventmed. She explained everything so patiently and with so much empathy, over and over until I finally had a clear understanding of my condition and the CPAP machine. 

For the first time in many years I actually felt excited about my health, the future and just life in general. Unfortunately, this excitement didn’t last long as my Medical Aid was of little help, and the consultants I spoke to seemed even more clueless than I initially was. My financial position wasn’t good, so I needed my Medical Aid to contribute the portion as stated in my benefits. It really was frustrating, and I got to a point where I just wanted to give up. However, Ventmed didn’t give up and made numerous calls to my Medical Aid, sent documents and letters explaining the situation. This carried on for a few months and eventually I got my CPAP. 

I really feel like a weight has been lifted and with the continued support and motivation I feel I can take on anything. It’s been a little over 3 months now with my CPAP and for the first time in many years I look forward to a good night’s sleep. In the past I battled to fall asleep and stay asleep throughout the night. Now, I fall asleep easy, rarely wake up in the middle of the night and I feel good. I tried sleeping without the CPAP, but that was a big mistake because, as in the past, I couldn’t fall asleep, woke up a lot and felt exhausted the next day. My CPAP is a lifesaver. 

Chalice Mason, Johannesburg, 23 June 2021